Domain name www.shopofgames.com (hereinafter referred to as “Website”) is owned by Shop of Games Retail Pvt. Ltd. a company incorporated under the Companies Act, 1956 with its registered office at 401, Western Edge I, Western Express Highway, Borivali (East), Mumbai -400066. Maharashtra (hereinafter referred to as “Shop of Games”).

Your use of the Website and its services and tools are governed by the following terms and conditions (“Terms of Use”) as applicable to the Website including the applicable policies which are incorporated herein by way of reference. If you transact on the Website, you shall be subject to the policies that are applicable to the Website for such transaction. By mere use of the Website, you shall be contracting with Shop of games and these terms and conditions including the policies constitute your binding obligations, with Shop of games .

Here wherever the context so requires “You” or “User” shall mean any natural or legal person who has agreed or uses the website to any purchase or using any feature of the website. Shop of games may allow the User to surf the Website or make purchases with or without registering on the Website. The term “We”, “Us”, “Our” shall mean Shop of games .

These terms and conditions supersede all previous representations, understandings, or agreements and shall prevail notwithstanding any variance with any other terms of any order placed or service provided by Shop of games . By using the shopping services of Shop of games you agree to be bound by these terms and conditions.

APPLICABLE LAW
This site www.gamestheshop.com is owned and operated by Shop of Game Retail Pvt. Ltd. The laws of India shall apply and Courts in Mumbai in exclusion of any other courts shall have jurisdiction in respect of all the terms, conditions and disclaimers. Shop of games reserves the right to make changes, amendment, addition or deletion to the website and the terms, conditions and disclaimers at any time and without notice to you. For all matters related to or arising out of this policy, the Courts of Mumbai shall have exclusive jurisdiction.

COMMUNICATIONS
When you use the Website or send emails or other data, information or communication to us, you agree and understand that you are communicating with Us through electronic records, and you consent to receive communications via electronic records from Us periodically and as and when required. We may communicate with you by email or by other mode of communication, electronic or otherwise.

We are not responsible for typographical errors. Pricing on any product(s) as is reflected on the Website may be due to some technical issue, typographical error or product information published may be incorrectly reflected and in such an event we may cancel such your order(s).

DISCLAIMER OF WARRANTIES AND LIABILITY
This Website, all the materials and products (including but not limited to software) and services, included on or otherwise made available to You through this site are provided on “as is” and “as available” basis without any representation or warranties, express or implied except otherwise specified in writing. Without prejudice to the forgoing paragraph, Shop of games does not warrant that:

• This Website will be constantly available or available at all;
• The information on this Website is complete, true, accurate or non-misleading;

Shop of games does not endorse in anyway any advertisers/ contents of advertisers on its web pages or other communication. Shop of games will not be liable for any damages of any kind arising from the use of the sites, including but not limited to direct, indirect, incidental, punitive, or consequential damages. Any material downloaded or otherwise obtained through the use of the sites is done at your own discretion and risk, and you are solely responsible for any damage to your computer system, breach of security, or loss of data that results from the download of any such material. No advice or information, whether oral or written, obtained by you from or through Shop of games will create any warranty not expressly stated herein.

Shop of games will not be liable to in any way or in relation to the Contents of, or use of, or otherwise in connection with, the Website. Shop of games does not warrant that this site; information, Content, materials, product (including software) or services included on or otherwise made available to You through the Website; their servers; or electronic communication sent from Us are free of viruses or other harmful components.

Shop of games will not be liable to in any way or in relation to the Contents of, or use of, or otherwise in connection with, the Website. Shop of games does not warrant that this site; information, Content, materials, product (including software) or services included on or otherwise made available to You through the Website; their servers; or electronic communication sent from Us are free of viruses or other harmful components.

Nothing on the Website constitutes or is meant to constitute, advice of any kind. All the Products sold on the Website are governed by applicable laws of India and in case we unable to deliver such Products due to implications of different state laws, we will return or will give credit for the amount (if any) received from the sale of such Product that could not be delivered to you. Rights reserved with Game Shop Retail Pvt. Ltd. and may take a longer duration to settle after investigating such cases.

You will be required to enter a valid contact details while placing an order on the Website. By registering your contact details with us, you consent to be contacted by us via phone calls and/or SMS notifications and/0r WhatsApp messages and/or Emails, in case of any order or shipment or delivery related updates. We may update you with more related information or offers only through the contact details provided by you.

CHARGES
Browsing, activities of buying and membership on the Website are free for buyers. Shop of games reserves the right to change its Fee Policy from time to time. In particular, Shop of games may at its sole discretion introduce new services and modify some or all of the existing services offered on the Website. In such an event Shop of games reserves the right to introduce fees for the new services offered or amend/introduce fees for existing services, as the case may be. Changes to the Fee Policy shall be posted on the Website and such changes shall automatically become effective immediately after they are posted on the Website. Unless otherwise stated, all fees shall be quoted in Indian Rupees. You shall be solely responsible for compliance of all applicable laws including those in India for making payments to Shop of games.

USER CONTENT
Shop of games may allow users to the Sites to post reviews and comments (“Content”) on products featured on the Sites. By submitting such Content, you automatically agree and promise that all Content is accurate and original and that, without any particular time limit, and without the payment of any fees. Additionally, you grant Shop of games the right to use the name you submit in connection with such Content. We do not warrant that Product description or other content of this Website is accurate, complete, reliable, current, or error-free and assumes no liability in this regard.

We do not endorse any user content. Users to the Sites are prohibited from posting through the Sites any harmful, vulgar, obscene, profane, sexually explicit, abusive, threatening, privacy invading, libelous, racially, ethnically, or otherwise objectionable or unlawful content of any kind, or that infringes or may infringe on the intellectual or other rights of another. You acknowledge that Shop of games does not endorse or pre-screen content, but that Shop of games and its designees will have the right (but not the obligation) in their sole discretion to refuse, edit, move, or remove any content that is available via the Websites. You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of any Content posted by you.

Items sold are generally intended for normal domestic and consumer use and not for resale or commercial use. You agree that the products are provided to you by way of a license only and that any other use of the products may constitute a copyright infringement. Shop of games reserves the right to modify the usage rules for future purchases on the website at any time. However, such changes will not apply to products that you have already purchased. In the event you refuse to accept the new usage rules, you will no longer be able to acquire products from the website.

DISTRIBUTORS RIGHTS
You agree to be bound by any terms and conditions imposed by the distributor or producer of any product or service or any other copyright material and in particular you must not:
(a) make copies of material supplied to you by Us for sale or rental or for any other reason whatsoever; or
(b) show any copyright material in a public place or for profit.

CANCELLATION AND RETURN POLICY
Once ordered, requests for cancellations or replacement of orders duly placed on the website shall not be entertained. Shop of games may refund or replace only in case of faulty and damaged software and hardware subject to the packaging and casing being returned in good condition. Faulty or damaged software, cases as well as hardware must be returned within 7 days from the date of dispatch but with a prior intimation of such via email to helpdesk@gamestheshop.com. In case of hardware every component part (cables, memory sticks, warranty card etc.) must be available for it to be accepted as a return. In case you receive incorrect product for which you haven’t ordered, it must be returned in its original packaging to us. After investigating such cases, the correct product will be dispatched. Rights reserved with Game Shop Retail Pvt. Ltd., and it may take longer duration to settle.

All refunds will be processed for the cancelled orders with 3% cancellation fee through the same mode of payment, example: If the payment of Rs.1000/- is made through Credit Card and the status is marked as cancelled, Rs.30/- will deducted as cancellation fee and the remaining amount Rs.970/- would be refunded to the credit card’s account. Refund processing time is approximately 8-10 business days but also depends on the bank’s standard time frame. For non-delivered items, a refund will be processed only on confirmation that the product was not delivered to you, and you choose to take a refund and are not interested in any other product.

PRE ORDERS
By pre-ordering it is taken that you intend to pre-pay up front and are ready to wait to receive the copy of the game once it is released in India.

Generally pre-ordered products are shipped a day before, on or after its day of release. However, the company is not liable for any sort of delay in the delivery/shipment of the pre-ordered goods.

Pre-order applies only to not-yet-released video games. It does not apply to other product lines or to items that have already been released. Invoices for pre-ordered products will be generated only when the product is shipped.

Pre-order applies only to items displaying the Pre-order Offer message on the product or product description page on the website.

Pre-order Offer product(s) cannot be sold separately.

During a New Generation Console launch period, stock availability may be limited, and we therefore reserve the right to release stock via the Website in waves, as it is made available to us by the manufacturer. We will notify you via the Website of each New Generation Console wave release date. You may be able to place a pre-order for a New Generation Console from the relevant wave release date (subject to availability and these terms and conditions) and such order will be shipped to you in accordance with delivery date mentioned on the product page.

TRADEMARK AND LICENSE
All images, characters and logos are properties of their respective owners. Material on Website is solely for your personal, non-commercial use. You must not copy, reproduce, republish, upload, post, transmit or distribute such material in any way, including by email or other electronic means and whether directly or indirectly and you must not assist any other person to do so. Without the prior written consent of the owner, modification of the materials, use of the materials on any other website or networked computer environment or use of the materials for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks and other proprietary rights, and is prohibited. Any use for which you receive any remuneration, whether in money or otherwise, is a commercial use for the purposes of this clause.

YOUR ACCOUNT DETAILS
If you register on the website, you are solely responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Shop of games does sell products for children as well as to adults who are allowed to purchase with a credit / debit card or other permitted payment method. If you are under 18, you may use the website only with the guidance and permission of a parent or guardian. Shop of games reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion. Shop of games reserves the right to change, suspend, or discontinue all or any aspects of the website at any time without prior notice. Shop of games does not knowingly collect information from children. If you are a child, do not submit any information to Shop of games unless under your parent or guardian’s supervision.

OTHER TERMS AND CONDITIONS
We may transfer any contract made under these Terms to someone else. We may transfer our rights and obligations under these Terms to another organization.

Even if we delay in enforcing this contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date.

Any formal legal notices should be sent to Us at Shop of games registered mailing address.

You can find answers to frequently asked questions in our Frequently Asked Questions pages.

If you have any queries concerning Our service, the Site or any products you purchase from Us (for example technical problems) or if your question is not covered in the Frequently Asked Questions help pages, please Contact Us.

These terms and conditions were last updated on 29 March 2024.